Does Aqurio integrate with Dentrix, Denticon, and OpenDental?
Yes. Aqurio integrates natively with the leading dental platforms — Dentrix Enterprise, Dentrix Ascend, Denticon and Cloud9 (PlanetDDS), and OpenDental — scheduling appointments, updating patient records, and writing recall outcomes back to the system your practice already runs.
Can Aqurio handle multi-location DSO scheduling?
Yes. SmartAgent's AI agents route inbound calls and requests across multiple locations and providers — handling scheduling, rescheduling, and waitlist management for enterprise dental organizations without requiring centralized call center staff.
How does Aqurio reduce dental no-shows?
SmartEngage's AI agents run multi-step confirmation sequences via voice, SMS, and digital channels — reaching patients 72 hours, 24 hours, and the morning of their appointment. When a patient cancels, SmartAgent automatically offers the slot to patients on the waitlist.
Is Aqurio HIPAA-compliant for dental health records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction. Compliance is built into the architecture, not bolted on.
Can Aqurio run recall campaigns for hygiene and specialty scheduling?
Yes. SmartEngage's AI agents run automated recall campaigns for hygiene, restorative, ortho, perio, and oral surgery — using PMS data to identify overdue patients and contact them across voice, SMS, and email until they book or opt out.
What ROI should a DSO expect?
Aqurio customers see up to 52% reduction in labor costs and ROI in under 90 days. Dental organizations benefit from reduced no-shows, filled chairs from recall automation, and front desk time recovered from routine call handling.