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For Community & Public Health

AI agents that reach every patient. Across every community setting.

Aqurio's agentic AI workforce helps FQHCs, community health centers, public health departments, and school-based programs answer every call, close every care gap, and run multilingual outreach — with health-system-scale efficiency on a community budget.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · eClinicalWorks / NextGen / athenahealth
Trusted by FQHCs, community health centers,
and public health departments across the U.S.
Navigate by setting

Four community health settings. One integrated platform.

Whether you run a federally qualified health center, a community clinic, a county health department, or a school-based program — Aqurio deploys pre-configured AI workflows tuned to your specific setting, EHR, and patient population.

Community health

FQHCs

Scheduling automation, sliding fee eligibility screening, multilingual outreach, UDS and HEDIS care-gap closure, and A/R recovery for federally qualified health centers.

Community health

Community Health Centers

Proactive outreach, multi-site appointment coordination, and care adherence campaigns for community and migrant health centers.

Public health

Public Health Departments

Population-wide immunization campaigns, chronic disease outreach, and emergency notification workflows for county and state health departments.

School health

School-Based Health

Student scheduling, vaccination campaign management, and care coordination for school-based health centers and student wellness programs.

Built for community & public health

Three challenges every community health org faces. One platform that solves them.

Community health organizations deliver care to the highest-need populations with the fewest resources. Aqurio's AI agents handle the operational burden so your team can focus on the patient in front of them.

1

The capacity gap that turns patients away.

Community health teams run lean — and every missed call is a missed access point for patients who have nowhere else to go. SmartAgent's AI agents answer every call, SMS, and webchat 24/7 — routing patients to the right program and provider without adding headcount.

Every call answered, 24/7 · 50+ languages
2

The hard-to-reach population nobody is calling back.

Patients with transportation barriers, language differences, or unstable housing don't respond to a single English voicemail. SmartEngage's AI agents run multilingual, multichannel outreach — voice, SMS, MMS, and digital — with the persistence and empathy to actually reach your population.

50+ languages · voice, SMS, MMS & digital
3

The care gaps that put your funding at risk.

UDS measures, HRSA reporting, and value-based contracts all require documented outreach and closed care gaps. SmartAnalytics surfaces the gap list; SmartEngage's AI agents close it — running targeted campaigns for mammograms, A1c follow-ups, immunizations, and annual wellness visits.

Targeted care gap campaigns · HRSA-aligned

From first outreach to closed care gap. One connected platform.

Six stages of the community health patient journey — each handled, measured, and sustained by Aqurio's AI agents.

1

Identify

SmartAnalytics surfaces care gaps, overdue patients, and high-risk cohorts from your EHR data.

2

Reach

SmartEngage runs multilingual voice, SMS, and digital campaigns — meeting patients where they are.

3

Schedule

SmartAgent confirms eligibility, routes to the right program, and books directly into your EHR.

4

Confirm

Automated reminders and intake workflows reduce no-shows before the appointment happens.

5

Document

Every interaction writes back — appointments, care gap closures, and outreach records, all auditable.

6

Sustain

Ongoing recall and re-engagement campaigns keep patients connected to care throughout the year.

Across these six stages, Aqurio's AI agents handle the work end-to-end — closing care gaps, reducing no-shows, and returning staff hours to direct patient care.

Three workflows that move community health outcomes. Run by AI agents, end-to-end.

Use case 01

Access & scheduling automation

Every call answered, every patient placed. Community health organizations can't afford to miss a patient who has already overcome barriers to call. SmartAgent's AI agents answer every inbound call, text, and web form 24/7 — confirming eligibility, routing to the right program, and booking in your EHR before the patient hangs up.

  • Sliding-scale eligibility screening on the call.
  • Multi-site and multi-program routing.
  • 50+ language support — no interpreter hold time.
See access automation
Patient calls — "need an appointment, speaks Spanish", 6:15pm
SmartAgent responds in Spanish — screens sliding-scale eligibility
Books Tue 9:00am · eClinicalWorks confirmed
Intake forms + SMS confirmation sent in Spanish
Use case 02

Proactive outreach for hard-to-reach populations

Reaching your population takes more than one call. SmartEngage's AI agents run personalized, multilingual voice, SMS, MMS, and digital outreach that works through barriers — language, transportation, access, and time — to get patients back in front of care.

  • Multilingual campaigns in 50+ languages.
  • Multi-channel cadences — voice, SMS, MMS, digital.
  • No-show reduction and same-day rescheduling workflows.
See outreach automation
340 overdue patients identified in SmartAnalytics
SMS wave 1 (multilingual) → 112 booked
Voice wave 2 → 89 booked
201 / 340 reengaged · 59% contact rate
Use case 03

Care gap closure & UDS alignment

Turn HRSA requirements into a repeatable workflow. SmartAnalytics surfaces every open UDS measure across your panel; SmartEngage's AI agents close it — running targeted campaigns for mammograms, A1c follow-ups, pediatric immunizations, and well-child visits — and writing every closed gap back to your EHR, documented and reportable.

  • UDS-aligned care gap identification from EHR data.
  • Targeted campaigns by measure, cohort, and risk level.
  • Every closure written back — documented and auditable.
See care gap closure
127 patients: A1c overdue >12 months
SmartEngage: bilingual outreach campaign launched
84 appointments booked · A1c tests ordered
84 care gaps closed · written to eClinicalWorks

Frequently asked questions

Common questions from community health buyers.

Does Aqurio integrate with eClinicalWorks for FQHCs?
Yes. Aqurio integrates with eClinicalWorks, NextGen, athenahealth, Epic, and other EHRs used across community health settings — writing appointments, recalls, and care gap closures back to the system your team already uses.
Can Aqurio handle multilingual patient populations?
Yes. SmartAgent's AI agents operate in 50+ languages, including Spanish, Portuguese, Mandarin, Haitian Creole, and Somali — enabling community health organizations to reach the populations they serve without additional staff or interpreter hold time.
Is Aqurio HIPAA-compliant for community health records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction. Compliance is built into the architecture, not bolted on.
How does Aqurio support UDS reporting and care gap closure for FQHCs?
SmartAnalytics identifies open UDS measures across your patient panel. SmartEngage's AI agents run targeted outreach — mammograms, A1c follow-ups, immunizations, well-child visits — and write every closed gap back to your EHR, producing a documented, auditable record for HRSA reporting.
How does Aqurio support school-based health programs?
SmartAgent and SmartEngage automate student appointment scheduling, consent reminders, vaccination campaign outreach, and follow-up communications — all while maintaining HIPAA compliance for student health records.
What ROI should a community health center expect?
Aqurio customers across healthcare see up to 52% reduction in labor costs and ROI in under 90 days. Community health organizations benefit from reduced no-shows, closed grant-required care gaps, and staff time recovered from manual outreach — returned to direct patient care.

Smarter community health starts with us, together.

Book a demo to explore our platform, or talk with an AI expert about solutions custom-tailored to your needs.