One platform. Three agentic AI products. Built for healthcare.

SmartAnalytics™ measures every interaction. SmartAgent™ answers every inbound touchpoint. SmartEngage™ runs every outbound campaign. Pre-built for 20 healthcare specialties, EHR-native, HIPAA-safe — and deployable in weeks, not quarters.

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Products

Three products. One agentic AI workforce.

Land on SmartAnalytics. Expand to SmartAgent and SmartEngage. Each ships standalone — and compounds when deployed together.

Operational Intelligence Layer.

Real-time visibility across 100% of patient interactions, inbound and outbound. Pre-built healthcare dashboards in weeks. The Automation Readiness Report shows exactly where AI agents pay back fastest.

100% of interactions surfaced vs. the 3–5% industry standard.

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Agentic Inbound Operations.

AI agents that answer every call, SMS, and webchat — 24/7, in 50+ languages, EHR-native. Scheduling, eligibility, insurance verification, intake, after-hours triage, billing inquiries — handled end-to-end.

46% of calls handled end to end — Benevis, 120 locations.

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Agentic Outbound Operations.

AI agents that run every practice-initiated campaign end-to-end — collections across every A/R aging bucket, recall, care-gap closure, reactivation, NPS surveys. Revenue Recovery suite coming Q2 2026 with success-based pricing.

$19M+ recovered in under 8 months — 500+ location DSO.

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Land & Expand

Land on SmartAnalytics. Expand to SmartAgent and SmartEngage. The math compounds.

The average Aqurio customer doubles ACV in 12 months — with 8+ workflows deployed across the suite. Analytics surfaces where AI pays back fastest; the agents go do the work.

20Healthcare Specialties

50M+Interactions Analyzed

70+EHR / PMS Integrations

27+Agentic Workflows

Foundations

The plumbing is already under the platform — so you don't have to build it.

Integrations, trust, and governance are not afterthoughts. They're the foundation that makes the rest deployable in 90 days.

EHR, CRM, & telephony integrations Security & Compliance: HIPAA, SOC 2, HITRUST Responsible AI: guardrails & governance

Frequently asked questions

Common questions about the Aqurio platform.

Where should we start — SmartAnalytics, SmartAgent, or SmartEngage?

SmartAnalytics. Before deploying agents, you need visibility into exactly where your highest-value gaps are — which workflows are breaking down, where staff time is being consumed, and where AI will pay back fastest. Most customers go live on SmartAnalytics within weeks, then use the Automation Readiness Report to sequence their first agent deployment.

Can we deploy just one product, or do we have to buy the full suite?

Each product ships standalone. SmartAnalytics, SmartAgent, and SmartEngage can each be contracted and deployed independently. That said, they share a common data layer — so deploying more than one means every interaction, inbound and outbound, is visible and connected in real time.

How long does deployment take?

SmartAnalytics goes live in weeks — read-only connection to your existing phone system and EHR, no workflow changes. SmartAgent and SmartEngage deployments typically take 60–90 days, including EHR integration, workflow configuration, voice persona setup, and staff onboarding. Everything is fully managed by Aqurio's implementation team.

Which EHRs and practice management systems do you integrate with?

Aqurio has 70+ pre-built connectors across Epic, Oracle Health (Cerner), Athenahealth, eClinicalWorks, NextGen, Greenway, Modernizing Medicine, and more. If your system isn't on the list, our integration team can build the connector — most custom integrations complete within the standard deployment window.

Is the platform HIPAA-safe?

Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF are built into the architecture, not bolted on. Patient data stays in your EHR. LLMs run behind a private network with no cross-customer PHI training, ever. Every interaction is logged, transcribed, and audit-ready. We execute a BAA with every customer before any PHI flows.

More questions? Talk to a platform specialist

See the platform in action.

A 30-minute walkthrough across SmartAnalytics, SmartAgent, and SmartEngage — with one of your real workflows in the demo.

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