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For Primary & Preventive Care

AI agents that close every care gap. Across every primary care setting.

Aqurio's agentic AI workforce helps primary care groups, family medicine practices, pediatric clinics, and ACOs answer every call, close preventive care gaps, and run population health outreach — with the efficiency to manage your entire patient panel.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · Epic / athenahealth / eClinicalWorks
Trusted by primary care groups, family medicine practices,
and ACOs across the U.S.
Navigate by primary care setting

Eight primary care settings. One integrated platform.

Whether you operate a primary care group, an urgent care network, or an ACO — Aqurio deploys pre-configured AI workflows tuned to your setting, EHR, and patient population.

Primary care

Primary Care

Appointment scheduling, preventive care gap closure, care plan follow-up, and annual wellness visit outreach for primary care groups.

Family medicine

Family Medicine

Panel management automation, chronic disease recall campaigns, pediatric and adult well-visit outreach, and family communication workflows for family medicine practices.

Pediatrics

Pediatrics

Well-child visit scheduling, immunization recall campaigns, school form coordination, and parent communication automation for pediatric practices.

Urgent care

Urgent Care

Queue management, patient check-in automation, follow-up care coordination, and primary care referral scheduling for urgent care networks.

Internal medicine

Internal Medicine

Chronic disease management, specialist referral coordination, medication adherence outreach, and annual exam recall for internal medicine practices.

Concierge medicine

Concierge/Longevity

High-touch member communication, preventive health program coordination, wellness check-ins, and longevity program follow-up for concierge and longevity practices.

Primary care

Direct Primary Care

Member enrollment outreach, recurring visit scheduling, chronic care coordination, and member engagement campaigns for direct primary care practices.

Value-based care

ACOs & Value-Based Care

Attribution panel management, quality measure gap closure, shared savings program outreach, and population health campaign automation for ACOs and value-based care organizations.

Built for primary & preventive care

Three challenges every primary care practice faces. One platform that solves them.

Primary care practices carry the heaviest population health burden with the highest call volume and the most demanding preventive care metrics. Aqurio's AI agents handle the outreach and scheduling burden so clinicians can focus on the patient.

1

The phone that rings all day — and the patient who can't get through.

Primary care practices field thousands of calls per week. SmartAgent's AI agents answer every inbound call, SMS, and web form 24/7 — scheduling appointments, handling refill requests, routing urgent concerns, and closing care gaps without adding front desk headcount.

24/7 call coverage · same-day scheduling
2

The preventive care gap that threatens your quality score.

HEDIS, UDS, and value-based care metrics all depend on documented preventive care. SmartAnalytics surfaces every open measure across your panel; SmartEngage's AI agents run targeted campaigns — annual wellness visits, mammograms, A1c follow-ups, colorectal screenings — writing every closed gap back to your EHR.

HEDIS & quality measure automation · gap closure campaigns
3

The chronic disease patient who falls off your panel and comes back sicker.

Chronic disease management depends on consistent follow-up — but primary care teams don't have time to call every patient on their panel. SmartEngage's AI agents run automated chronic disease recall campaigns, medication adherence check-ins, and care gap closure outreach — keeping your sickest patients connected to care.

Chronic disease recall · medication adherence outreach

From annual wellness visit to sustained population health. One connected platform.

Six stages of the primary care patient journey — each handled, measured, and sustained by Aqurio's AI agents.

1

Identify

SmartAnalytics surfaces overdue preventive care, open HEDIS measures, and high-risk chronic disease patients from your EHR.

2

Reach

SmartEngage runs multilingual voice, SMS, and digital campaigns — meeting patients across every channel.

3

Schedule

SmartAgent handles appointment booking, same-day scheduling, and urgent triage routing.

4

Remind

Automated appointment reminders reduce no-shows and reschedule cancellations from the waitlist.

5

Document

Every care gap closure, appointment, and outreach outcome writes back to your EHR — HEDIS-reportable.

6

Monitor

Ongoing chronic disease recall and care gap campaigns keep your panel's quality metrics moving.

Across these six stages, Aqurio's AI agents handle the population health outreach that primary care practices need to succeed in value-based care — from first call to documented care gap closure.

Three workflows that move primary care quality metrics. Run by AI agents, end-to-end.

Use case 01

24/7 scheduling & access automation

Primary care practices can't staff their phones for every call — and every missed call is a patient who goes to urgent care or the ED. SmartAgent's AI agents answer every inbound call, SMS, and web form 24/7 — scheduling appointments, handling refill requests, and routing urgent concerns without adding front desk staff.

  • Same-day and next-available appointment scheduling.
  • Refill request routing and pharmacy coordination.
  • Urgent triage escalation to clinical staff.
See access automation
Monday 8am: 47 patients waiting to schedule
SmartAgent handles all inbound calls + web forms
42 appointments scheduled · 5 urgent cases routed to RN
0 patients sent to urgent care for lack of access
Use case 02

Preventive care gap closure

HEDIS measures, UDS reporting, and shared savings programs all depend on documented preventive care. SmartAnalytics identifies every open measure; SmartEngage's AI agents run targeted campaigns for annual wellness visits, mammograms, colorectal screenings, and A1c follow-ups — writing every closed gap back to your EHR.

  • HEDIS and UDS-aligned gap identification from EHR data.
  • Targeted campaigns by measure, cohort, and risk level.
  • Every closure written back — documented and HEDIS-reportable.
See gap closure
2,400 patients: annual wellness visit overdue
SmartEngage: targeted AWV campaign launched
1,847 appointments scheduled — 77% contact rate
1,847 HEDIS AWV measures closed · written to Epic
Use case 03

Chronic disease management at panel scale

Managing a chronic disease panel across thousands of patients requires more outreach than any primary care team can do manually. SmartEngage's AI agents run automated recall campaigns for diabetes, hypertension, COPD, and other chronic conditions — keeping your highest-risk patients connected to care.

  • Chronic disease recall by condition, risk tier, and last contact.
  • Medication adherence and refill reminder campaigns.
  • Care gap closure writing back to EHR for quality reporting.
See chronic disease management
Panel: 890 patients with uncontrolled hypertension
SmartEngage: outreach campaign — medication + BP check
672 patients engaged · follow-up visits scheduled
Quality metrics improved · shared savings targets met

Frequently asked questions

Common questions from primary & preventive care buyers.

Does Aqurio integrate with Epic, athenahealth, and eClinicalWorks for primary care?
Yes. Aqurio integrates with Epic, athenahealth, eClinicalWorks, Elation, and other EHRs used across primary care settings — writing appointments, care gap closures, and outreach outcomes back to the system your team already uses.
Can Aqurio close HEDIS measures for value-based care contracts?
Yes. SmartAnalytics identifies open HEDIS and quality measures across your panel — annual wellness visits, mammograms, A1c follow-ups, colorectal screenings, and more. SmartEngage's AI agents run targeted outreach campaigns and write every documented closure back to your EHR for quality reporting.
How does Aqurio handle after-hours scheduling for primary care?
SmartAgent's AI agents answer every inbound call, SMS, and web form 24/7 — scheduling same-day and future appointments, handling refill requests, routing urgent concerns to on-call clinical staff, and ensuring no patient goes unserved after hours.
Can Aqurio manage chronic disease recall across a large patient panel?
Yes. SmartEngage's AI agents run automated chronic disease recall campaigns across your entire panel — targeting by condition, risk tier, and last contact date — in 50+ languages, across voice, SMS, and digital channels.
What ROI should an ACO or primary care group expect?
Aqurio customers see up to 52% reduction in labor costs and ROI in under 90 days. Primary care organizations benefit from improved HEDIS scores, increased preventive care visit volume, reduced no-shows, and staff time recovered from manual outreach — all contributing to shared savings targets.
Is Aqurio HIPAA-compliant for primary care records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction.

Smarter primary care starts with us, together.

Book a demo to see how Aqurio's AI agents close preventive care gaps, improve HEDIS scores, and manage your chronic disease panel.