White Paper

From missed calls to increased revenue

The average DSO is leaving over $100,000 per location on the table every year.

It’s not from bad care, but from missed calls, rising no-shows, and fragmented systems that were never built for scale.

The $100K problem, by the numbers

35% of dental calls go unanswered — and most of those patients never call back (they go to your competitor).
No-show rates at some DSOs hit upwards of 30–40%, causing a major revenue drain.
Missed calls and poor phone handling cost the average practice over $100K per year. If your DSO has 50 locations, that’s a $5M annual problem.

35%of dental calls go unanswered

30–40%no-show rates at some DSOs

$5Mannual problem across 50 locations

The question isn’t whether your DSO has a patient access problem — it’s how much it’s costing you.