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Insights & perspectives

Intelligent Interactions

Where AI meets real-world outcomes

Agentic AI

Agentic AI in Healthcare: What It Gives Back to Your Team

No-shows, aging A/R, unanswered calls. See how IntelePeer’s agentic AI gives clinicians, admin teams, and patients back the time and access they’ve been losing.

Selena CastellanosJuly 1, 2026
Healthcare

The Four Pillars — A Practical Framework for Evaluating Agentic AI

Not every impressive AI demo becomes a production system. Before your next vendor evaluation, use this four-pillar framework to separate systems that can execute reliably in healthcare from those still built for demos.

Josh FoxJune 10, 2026
Healthcare

7 Healthcare AI Misconceptions That Are Costing You Revenue Right Now

How outdated thinking about AI is costing your organization revenue, efficiency, and competitive edge

Selena CastellanosJune 4, 2026
Healthcare

Your DSO Has a Revenue Problem. It’s Probably Not Where You Think.

Enterprise DSOs are losing millions from five operational gaps that rarely show up on a P&L: missed calls, no-shows, aging A/R, staffing strain, and fragmented systems. Learn how leading DSOs are closing them with AI-powered patient engagement.

Alexa Benito-NanceJune 3, 2026
Healthcare

Healthcare’s $175K-Per-Doctor Phone Problem

A three-doctor dermatology practice with a 12% call abandonment rate loses $175,000 per year. A three-doctor orthopedic practice loses over $500,000. These aren’t clinical failures — they’re phone failures. Here’s the revenue math, and the fix.

Josh FoxMay 26, 2026
Healthcare

From Frustration to Innovation: How One Orthopedic Surgeon Closed the AI Care Gap in His Practice

Most healthcare AI pilots never become production systems. McKinsey data shows only 6% of organizations scale AI to meaningful impact. The reason isn’t the algorithm — it’s the architecture. Here’s the four-layer framework that gets you out of pilot purgatory.

Mark LangankiMay 20, 2026
Healthcare

Pilot Purgatory Is Real — And Architecture Is the Way Out

Most healthcare AI pilots never become production systems. McKinsey data shows only 6% of organizations scale AI to meaningful impact. The reason isn’t the algorithm — it’s the architecture. Here’s the four-layer framework that gets you out of pilot purgatory.

Josh FoxMay 13, 2026
Partners

Partnership is a two-way street: What great healthcare AI alliances actually look like

Alleen Delpierre, VP of Alliances at IntelePeer, on what separates a strategic healthcare AI partnership from a transactional vendor relationship — and what both sides need to bring to make it work.

Alleen DelpierreMay 7, 2026
Healthcare

The End of “Tools for Humans”

The SaaS era assumed an infinite supply of humans. That assumption is collapsing. Discover how Service-as-Software and agentic AI are redefining what healthcare organizations buy — and why outcomes, not tools, are the new unit of value.

Josh FoxMay 6, 2026
AI

Training tomorrow’s dentists can’t run on yesterday’s workflows

How scheduling, billing, and recall gaps affect revenue and learning at university dental schools — and why operations matter.

Selena CastellanosApril 21, 2026
Healthcare

Healthcare AI Playbook: Real ROI from Deployments That Work

Real numbers from two executives who deployed AI at scale — $8M collected, no-show rates cut from 15% to 3.5%, schedule utilization at 82%. Here's what worked.

Selena CastellanosApril 15, 2026
Healthcare

AI Automation in Eyecare: Reduce Burnout, Improve Access

Discover how AI automation and voice agents help eyecare clinics improve patient access, reduce staff burnout, and give physicians more time for care.

Selena CastellanosMarch 17, 2026
Agentic AI

Agentic AI in Healthcare: Driving Long-Term ROI & EBITDA Impact

Move beyond productivity hacks. Discover how Agentic AI and strategic partnerships solve healthcare friction to drive measurable financial and patient outcomes.

Selena CastellanosFebruary 19, 2026
Agentic AI

Agentic AI in Healthcare: Why 2026 Will Be the Breakout Year for Scalable, Trusted AI Agents

Discover how agentic AI is reshaping healthcare with trusted automation, integrated workflows, and measurable outcomes that elevate patient and staff experiences.

Frank FawziJanuary 30, 2026