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For Surgery & Procedural Specialties

AI agents that keep every surgical episode on schedule. Across every procedural setting.

Aqurio's agentic AI workforce helps ambulatory surgery centers, general surgery groups, urology practices, and procedural specialists automate pre-op coordination, run pre-authorization follow-up, and deliver post-surgical check-ins — without adding staff.

HIPAA-safe · SOC 2 Type II · HITRUST CSF · Epic / Amkai / Modernizing Medicine
Trusted by ambulatory surgery centers, surgical groups,
and procedural specialists across the U.S.
Navigate by surgical setting

Six surgical settings. One integrated platform.

Whether you operate an ambulatory surgery center, a multi-site surgical group, or a procedural specialty practice — Aqurio deploys pre-configured AI workflows tuned to your setting's surgical protocols, EHR, and patient communication needs.

Surgical specialty

General Surgery

Pre-op coordination, surgical episode scheduling, post-op wound check automation, and follow-up care communication for general surgery groups.

Anesthesia

Anesthesiology

Pre-anesthesia evaluation scheduling, patient health history collection, NPO instruction delivery, and post-procedure check-ins for anesthesiology groups.

Surgical specialty

Urology

Procedure scheduling, pre-authorization tracking, robotic surgery coordination, and post-procedural follow-up for urology practices and surgical centers.

Surgical specialty

Podiatry

Surgical consult scheduling, pre-op coordination, post-surgical wound care follow-up, and diabetic foot care recall for podiatric surgery practices.

Wound care

Wound Care

Weekly treatment scheduling, wound progression outreach, supply coordination, and home care instructions for wound care centers and outpatient wound programs.

Surgical specialty

Bariatric Surgery

Seminar scheduling, insurance qualification follow-up, pre-op program coordination, and long-term post-surgical follow-up for bariatric surgery programs.

Built for surgery & procedural specialties

Three challenges every surgical practice faces. One platform that solves them.

Surgical practices manage complex episode-based care with pre-authorization dependencies, precise pre-op requirements, and high-stakes post-operative monitoring. Aqurio's AI agents coordinate the workflow so your team can focus on the operating room.

1

The pre-authorization delay that holds the surgical calendar hostage.

Prior authorization for surgical procedures is a constant operational bottleneck. SmartEngage's AI agents track authorization status, follow up with payers, and notify patients of updates — keeping the surgical episode on schedule without requiring staff to spend hours on hold.

Pre-authorization tracking · payer follow-up automation
2

The pre-op prep failure that cancels the morning's cases.

Day-of surgical cancellations from NPO failures, incomplete labs, or missing paperwork cost the OR thousands per case. SmartEngage's AI agents run multi-step pre-op instruction delivery and lab confirmation sequences — ensuring every patient arrives ready for their procedure.

Pre-op instruction delivery · lab confirmation workflows
3

The post-surgical patient nobody checks on until they're back in the ED.

Post-surgical complications are often preventable when identified early. SmartEngage's AI agents run protocol-timed post-surgical check-ins — collecting symptom reports, applying escalation criteria, and booking wound checks or follow-up appointments when clinical review is warranted.

Post-surgical check-ins · complication escalation workflows

From surgical referral to post-op recovery. One connected platform.

Six stages of the surgical patient episode — each handled, measured, and sustained by Aqurio's AI agents.

1

Intake

SmartAgent coordinates surgical intake — referral processing, insurance verification, and initial consult scheduling.

2

Authorize

Pre-authorization tracking and payer follow-up keep the surgical date locked.

3

Prepare

Multi-step pre-op instruction delivery, lab confirmation, and anesthesia evaluation coordination.

4

Operate

Day-of scheduling coordination, NPO confirmation, and OR readiness checks.

5

Recover

Post-surgical check-ins, wound care instructions, and complication escalation workflows.

6

Follow Up

Post-op appointment scheduling, outcome surveys, and long-term follow-up campaigns.

Across these six stages, Aqurio's AI agents handle the pre-op and post-op coordination that surgical practices depend on — so OR time is never wasted.

Three workflows that keep the OR running. Run by AI agents, end-to-end.

Use case 01

Pre-op coordination & preparation

Day-of OR cancellations cost thousands per case and disrupt the entire surgical schedule. SmartEngage's AI agents run multi-step pre-op coordination — delivering NPO instructions, confirming lab results, collecting health histories, and verifying patient readiness — ensuring every patient arrives prepared.

  • Multi-step NPO and pre-op instruction delivery.
  • Lab result confirmation and missing result follow-up.
  • Day-of cancellation workflows with slot fill from waitlist.
See pre-op automation
28 surgical cases scheduled tomorrow
SmartEngage: pre-op instructions + lab confirmation wave
2 patients: missing labs → expedited orders triggered
28/28 cases proceed · 0 day-of prep cancellations
Use case 02

Pre-authorization tracking & follow-up

Surgical authorization delays push cases out by weeks. SmartEngage's AI agents track every pending authorization, follow up with payers on set schedules, and notify patients immediately when authorization is received or requires additional documentation.

  • Real-time authorization status tracking across procedures.
  • Automated payer follow-up at set intervals.
  • Patient notification when authorization is received or delayed.
See auth tracking
32 pending surgical authorizations in queue
SmartEngage: payer follow-up at 3, 7, and 14 days
28 authorized · 4 require additional documentation
Patients notified · documentation requests sent to referring
Use case 03

Post-surgical monitoring & follow-up

Post-surgical complications identified early lead to better outcomes and fewer ED visits. SmartEngage's AI agents run protocol-timed post-surgical check-ins — collecting symptom reports, applying clinical escalation criteria, and booking wound checks or urgent appointments when needed.

  • Protocol-timed check-ins at 24h, 72h, and 7 days post-op.
  • Symptom screening with escalation thresholds.
  • Automatic follow-up scheduling when escalation criteria are met.
See post-op monitoring
Patient: laparoscopic cholecystectomy — discharged today
SmartEngage: 24h check-in — pain, fever, wound status
Day 3: elevated pain reported → escalation triggered
Wound check scheduled · intervention at 72 hours

Frequently asked questions

Common questions from surgery & procedural specialty buyers.

Does Aqurio integrate with Amkai and Epic for ASC scheduling?
Yes. Aqurio integrates with Amkai, Epic, Modernizing Medicine, Nextech, and other surgical and ASC information systems — coordinating pre-op workflows, writing post-op outcomes, and managing the full surgical episode within your existing system.
Can Aqurio deliver pre-op instructions and confirm NPO compliance?
Yes. SmartEngage's AI agents run multi-step pre-op instruction sequences — delivering NPO instructions, confirming lab results, collecting health histories, and verifying patient readiness via voice, SMS, and digital — with escalation workflows for missing labs or non-responsive patients.
How does Aqurio track prior authorization for surgical procedures?
SmartEngage's AI agents track every pending surgical authorization, follow up with payers at set intervals, and notify patients when authorization is received or additional documentation is required — keeping the surgical calendar on schedule without requiring staff to spend hours on hold.
Can Aqurio run post-surgical monitoring for complication detection?
Yes. SmartEngage's AI agents run protocol-timed post-surgical check-ins — collecting symptom reports via voice or SMS, applying your clinical escalation criteria, and triggering wound check or urgent appointment scheduling when escalation thresholds are met.
Is Aqurio HIPAA-compliant for surgical patient records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction.

Smarter surgical care starts with us, together.

Book a demo to see how Aqurio's AI agents coordinate pre-op, track authorizations, and run post-surgical monitoring for your surgical practice.