Can the AI really handle emergency scheduling after hours?
Yes. SmartAgent answers every inbound interaction 24/7 across voice, SMS, MMS, email, fax, and digital — handling the scheduling conversation and booking the visit directly into your practice system, nights and weekends included.
Does the AI assess pain or make clinical decisions?
No — by design. Aqurio's agents do operational, administrative, and revenue-cycle work: intake, scheduling, eligibility and benefits, reminders, and collections. They never diagnose, triage clinically, or give medical advice; clinical questions are routed to your clinical team.
How does Aqurio support our referring-office relationships?
Every referral — phoned, faxed, or submitted online — is captured immediately and the patient is scheduled fast, so referring GPs see their patients taken care of. Referral details are attached to the appointment in your system of record.
Will it integrate with our practice management system?
Aqurio maintains 70+ native EHR/PMS integrations with bidirectional write-back — appointments booked, payment plans recorded, notes attached. Our team maps coverage for your specific system during scoping.
Is the platform compliant for patient data and outbound outreach?
Yes — HIPAA, HITECH, SOC 2, PCI, HITRUST CSF, ISO 27001, CCPA, and GDPR are built into the architecture. Patient data stays in your own system of record, every interaction is logged, transcribed, and audit-ready, and TCPA compliance is embedded in every outbound campaign.
What ROI should an endodontic group expect?
Aqurio customers see measurable ROI in under 90 days, with outcomes that are visible, auditable, and documented. Across the customer base, Aqurio holds 121% Net Revenue Retention.