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For Dental & DSOs

AI agents that fill every chair. Across every office.

Aqurio's Agentic AI agents answers every new-patient call, verifies dental benefits live, runs every recall, and recovers every aged balance — across one office or one hundred. Benevis automated 46% of inbound calls. 42North Dental recovered $7M+ in 7 months.

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HIPAA-safe · SOC 2 Type II · HITRUST CSF · Dentrix / Eaglesoft / Open Dental
Trusted by leading DSOs — including
Benevis, 42North Dental, and Smile Doctors.
Built for dental & DSOs

Three problems every dental group fights. One platform that ends them.

Dental ops live or die on chair utilization, recall, and treatment-plan close. Aqurio's AI agents run all three across every office, without disrupting the team in the chair.

1

The new-patient call that goes to voicemail.

Most new-patient calls happen when your front desk is with a patient or off the clock. SmartAgent answer every ring 24/7 — quote benefits live, book the right chair, and never let a patient slip away.

91% new-patient call answer rate, 24/7
2

The recall list nobody has time to work.

Cleaning recalls and unscheduled-treatment patients are pure margin — if you can reach them. SmartEngage runs personalized voice, SMS, MMS, and digital campaigns segmented by last visit, treatment plan, and balance, and book straight into the schedule.

31% recall production lift in first 90 days
3

The benefits quote your team can't make on the call.

Aqurio's AI agents pull eligibility, remaining maximums, and frequency limits from 50+ dental carriers in real time. The patient gets a confident quote before they hang up — and your office collects on day one.

Live benefits in <12s, 50+ carriers

From the first Google click to the next cleaning. One connected platform.

Six stages of the dental patient lifecycle — each handled, measured, and grown by Aqurio's AI agents.

1

Inquire

New-patient calls, web chats, form fills — captured 24/7 across every office.

2

Book

SmartAgent verifies benefits, picks the right operatory, and books straight into the PMS.

3

Confirm

Two-way SMS and MMS reminders, intake forms, and reschedule handling — without staff lifting a finger.

4

Treat

Treatment-plan estimates, financing options, and same-day rebookings supported in real time.

5

Recall

3-, 6-, and 9-month cleaning campaigns segmented by hygienist, payer, and balance.

6

Reactivate

Dormant-patient win-backs and unscheduled-treatment outreach — fed by SmartAnalytics.

Across these six stages, Aqurio's AI agents handle the work end-to-end. Benevis automated 46% of inbound calls, 42North Dental recovered $7M+ in 7 months, and a 100+ location DSO collected $19M+ in aged balances in under 8 months.

Three workflows that move dental margin. Run by AI agents, end-to-end.

Use case 01

New-patient intake

New-patient calls that never go to voicemail. Every patient, every after-hours call, every web-form lead — answered on the first ring. Aqurio's AI agents confirm benefits, pick the right operatory, and book straight into Dentrix or Open Dental before the patient hangs up.

  • Live eligibility & benefit quote on the call.
  • Multi-office routing — sends the patient to the closest open chair.
  • Same-day appointment confirmation by SMS.
See new-patient intake
Shopper calls — "cleaning + exam, new patient", 7:42pm
↓
SmartAgent verifies Delta Dental — covered, $0 due
↓
Books Thu 10:30am · Dentrix-confirmed
↓
Intake forms + welcome SMS sent
Use case 02

Recall & reactivation

Recall production without dialing. SmartEngage's AI agents segment your recall list by last visit, hygienist preference, and balance owed — then run personalized voice, SMS, MMS, and digital cadences that book directly into open chairs.

  • 6-month recall campaigns with multi-channel touch.
  • Unscheduled-treatment reactivation by procedure value.
  • Dormant-patient win-back with personalized offers.
See recall automation
812 patients due for 6-mo recall
↓
SMS wave 1 → 217 booked
↓
Voice wave 2 → 184 booked
↓
401 / 812 chaired · $98,200 production
Use case 03

Benefits & treatment plans

Live benefits, instant treatment plan estimates. Our AI agents pull eligibility, frequency limits, and remaining maximums from the carrier in real time — then build a treatment-plan estimate and text it before the patient leaves the parking lot.

  • 50+ dental carriers integrated, sub-15-second response.
  • CDT-aware estimates with financing options.
  • Patient-friendly text confirmation for case acceptance.
See benefits in action
Patient asks: "Is my crown covered?"
↓
SmartAgent → Aetna Dental eligibility · 11s
↓
Estimate built — $312 patient owe
↓
SMS receipt + financing option sent

What dental teams say about Aqurio. In their own numbers.

A snapshot of outcomes across dental groups and DSOs in their first 12 months.

"Aqurio's AI agents now handle 46% of our patient calls end-to-end across 120 locations. We cut headcount 50% in the call center and our scheduled appointments grew 7% — all inside the first year."

BenevisDental DSO · 120 locations
46%CALLS AUTOMATED
-50%HEADCOUNT
+7%APPOINTMENTS

"SmartEngage worked our aged A/R like a full-time collections team that never sleeps. We recovered $6.6M in 7 months, hit 84% patient contact rate, and gave 65 hours a month back to our office managers."

42North DentalMulti-state DSO
$6.6MRECOVERED · 7 MO
84%CONTACT RATE
65 hrs/moSTAFF RECOVERED

"We eliminated 15 offshore agents and absorbed the work with Aqurio's AI workforce. $1.5M in operational savings, and our patient experience scores went up — not down."

Anonymous DSO CustomerOrthodontics DSO
$1.5MOPS SAVINGS
15OFFSHORE AGENTS ELIMINATED
+CSATSATISFACTION UP

"Across 100+ locations, Aqurio's AI agents collected over $19M in aged balances in 8 months — without adding a single FTE. The data flywheel keeps making the agents better with every interaction."

100+ location DSOAnonymous · enterprise dental
$19M+RECOVERED · 8 MO
100+LOCATIONS LIVE
0 FTEADDED

Frequently asked questions

Common questions from dental buyers.

How does Aqurio handle dental insurance verification?
SmartAgent's AI agents verify eligibility, benefits, and remaining maximums in real time across the top 50 dental carriers — quoting the patient before they hang up.
Will Aqurio integrate with our practice management system?
Yes. Aqurio integrates with Dentrix, Eaglesoft, and OpenDental — writing appointments, recalls, and notes back to the system your team already uses.
How long does a DSO rollout take across multiple offices?
DSOs typically go live in 60–90 days for the first 25 offices, with subsequent locations turned on in batches of 10+ per week.
Can the AI handle recall and reactivation campaigns?
Yes. SmartEngage's AI agents run cleaning recalls, unscheduled-treatment reactivation, and dormant-patient win-backs across voice, SMS, MMS, and digital — segmented by treatment plan, balance, and last visit.
Is the platform HIPAA-compliant for dental records?
Yes — HIPAA, HITECH, SOC 2 Type II, and HITRUST CSF compliant. PHI never leaves the BAA-covered environment, with full audit logs per interaction. Compliance is built into the architecture, not bolted on.
What ROI should a DSO expect in year one?
Aqurio customers see up to 52% reduction in labor costs and ROI in under 90 days.
More questions? Talk to a dental AI expert

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