The numbers. The workflows. The 90-day mark.
Detailed before-and-after case studies from health systems, dental DSOs, orthopedics groups, FQHCs, and specialty practices running Aqurio in production — with the methodology shown.
Six published case studies. Filter by specialty.
Each study includes baseline metrics, deployment scope, the workflows enabled, and the 90-day measured outcomes — co-authored with each customer.
Sunrise Medical Network eliminates after-hours voicemail across 22 locations
A 22-location multi-specialty group deployed SmartAgent for 24/7 scheduling, real-time eligibility, and triage overflow. Baseline voicemail volume: 1,840 per week. After 90 days: zero.
+31%
New-patient bookings · $2.1M revenue recovered
A 47-office DSO cuts no-show rate by 38% with SmartEngage recall
Northstar Dental Partners replaced a manual recall workflow across 47 offices with SmartEngage. Two-channel outreach (SMS + voice) on a 6-month + 12-month cadence, with treatment-plan follow-up layered in.
−38%
No-show rate · 24,000 reactivated patients in 6 months
Mountain Orthopedic Group recovers $890K in pre-auth across 11 sites
SmartAgent's pre-auth coordinator workflow now handles benefits verification and authorization submission for elective procedures across 11 sites. Same-day completion rate moved from 22% to 78%.
+$890K
Recovered authorizations · 78% same-day completion
A 9-site FQHC lifts diabetes recall compliance from 7% to 41% in 60 days
Riverbend Community Health Centers deployed SmartEngage for outbound diabetes recall and well-child outreach across nine federally qualified locations. Multilingual (Spanish + English) panel coverage hit 94%.
7% → 41%
Diabetes recall compliance · 94% panel coverage
Aligned PT recovers 12% of canceled visits with same-day waitlist routing
SmartAgent's waitlist-management workflow now reroutes canceled PT visits to the next-best patient automatically — phone, SMS, and email cascades within four minutes. Across 28 clinics in three states.
+12%
Canceled-visit recovery · 4-min average rebooking
Clearwater Behavioral compresses intake-to-first-visit from 21 days to 4
A behavioral-health group practice deployed SmartAgent for intake screening, insurance verification, and warm-handoff to clinicians. Time-to-first-visit dropped from 21 days to four; no-show on intake calls dropped to 8%.
21d → 4d
Intake to first visit · 8% intake no-show
Case studies above are illustrative placeholders for content review. Customer names, locations, and approved metrics will be confirmed at launch.
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