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Every day, 6 in 10 calls go unanswered.
That revenue walks out the door.

Aqurio deploys intelligent AI agents across every customer touchpoint — so no call goes unanswered, and no revenue goes unrecovered.

See how it works

Trusted. Loved. Award-winning.

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The Climate

Four forces converging.
One window to act.

The labor shortage, shifting customer expectations, relentless financial pressure, and a sudden leap in AI infrastructure have created a generational opportunity that will not repeat. The organizations that move now will be structurally impossible to unseat.

Labor crisis

The average cost of replacing a single employee has risen to $45,236 — and 50% of U.S. companies are bracing for higher turnover in 2026. Customer service and front-office roles average 30–45% annual turnover, draining budgets and institutional knowledge. 75% of hiring managers expect wages to rise further in 2026. You cannot hire your way out of this.

Customer expectations have shifted — permanently

Customers booked their last flight, their last restaurant, and their last pharmacy refill without talking to a human. When they call your organization and get hold music, they hang up and find someone else. Your customers already know what a great experience feels like. Every interaction with your organization is being compared to it.

Financial pressure is structural, not cyclical

U.S. businesses spend trillions annually on labor — and 60–70% of employees' time today is spent on activities that current AI and automation technology could already handle. AI-powered automation could unlock $2.9 trillion in U.S. economic value annually by 2030. Senior leaders are no longer asking whether automation delivers ROI — they're asking why it hasn't been deployed yet. Every dollar spent on a task a machine can do is a dollar not spent on what matters.

Infrastructure now ready

Cloud telephony is standard. The compliance frameworks healthcare organizations and enterprises require — HITRUST r2, SOC 2, ISO 27001 — are now the floor, not the ceiling. 70+ EHR/PMS integrations and enterprise systems are live and bidirectional. Five years ago, this wasn't possible at scale. The infrastructure that made AI impractical has been built. Today it is ready.

The Problem

The cost of the status quo is not free. Doing nothing has a price.

6 in 10

Calls go unanswered every day. In enterprise, it's worse — and 62% of those callers immediately call a competitor.

$150B

Lost annually to missed calls and no-show revenue leakage

75%

Of businesses have turned away customers due to staffing shortages.

Zero

AI solutions that work inside your existing systems, your compliance requirements, and your workflows — until now

An enterprise contact center handles thousands of calls. When those calls go unanswered, 85% of callers never try again — they call the next provider, the next vendor, the next competitor. Revenue walks out the door on every missed ring. It is the daily reality for hundreds of thousands of organizations across the U.S.

The Solution

One platform. Three Agentic AI solutions.

Every touchpoint covered — inbound, outbound, and analytics — covered by a single purpose-built platform.

Explore the platform
Intelligence

SmartAnalytics™

Measures 100% of interactions — surfaces revenue, identifies gaps, shows the next-best action your team should take this morning.

Learn more
Inbound

SmartAgent™

Answers every call, SMS, and webchat — 24/7, 50+ languages, EHR- and CRM-native. No hold music. No missed calls.

Learn more
Outbound

SmartEngage™

Runs every campaign end-to-end — recall, collections, care gaps, reactivation, and treatment plan scheduling. Audience-aware, multichannel, EHR- and CRM-native.

Learn more

Aqurio's Agentic AI lowers the cost of running your healthcare operation, reduces the burden on your staff and your patients, and recovers the revenue that was always yours — every dollar collected, every patient back in their seat, every outcome measured.

Why Aqurio

Every AI vendor has a demo. Only one has the data moat.

Autonomous

Agents execute end-to-end

The agent answers the call, authenticates the caller, schedules or resolves the request, and writes the outcome back — to the PMS, the CRM, wherever the record lives. Scheduling, triage, authorization, collections, routing, resolution. Fully handled with no human in the loop, unless needed.

Learning

Models sharpen with every call

Every confirmed appointment, collected balance, and closed interaction writes back and trains a proprietary model. No competitor can buy or replicate this retroactively.

Compounding

Data moat deepens over time

More deployments feed more labeled data, which sharpens agent accuracy, which wins more deployments. The flywheel widens with every call — in an unmatched, always-on learning loop.

91%
Autonomy rate — no human escalation needed
53M+
Agent interactions fully executed without humans
14 days
To deploy — live and executing in 2 weeks
70+
EHR/CRM integrations — bidirectional, live today
How it works

Every customer touchpoint, answered.
Every interaction, measured.

Each interaction feeds the flywheel — sharpening AI agents and powering the Orchestrator across every stage of the care continuum and customer journey.

1SmartAnalytics

Every interaction rolls up. Instantly.

SmartAnalytics measures 100% of conversations — voice and digital — and surfaces the calls that drove revenue, the ones that stalled, and the next-best action your team should take this morning. Pre-built dashboards in 14 days. The Automation Readiness Report shows exactly where AI agents pay back fastest.

100% coverageROI in < 90 daysReal-time
Explore SmartAnalytics
2SmartAgent

The call comes in. 2AM on a Tuesday.

A customer calls to reschedule her appointment. SmartAgent picks up instantly — voice or chat, in English, Spanish, or any of 50+ languages — and handles the entire interaction with human-level clarity and warmth. It verifies identity, checks availability, books the new time, and sends a confirmation. Customers get fast, reliable service every time, and your team stays focused on higher-value work.

VoiceSMSWebchat24/750+ languages
Explore SmartAgent
3SmartEngage

Then we follow up. Proactively.

SmartEngage runs every campaign end-to-end — collections across every A/R aging bucket, recall, care-gap closure, reactivation, NPS surveys. Audience-aware, multichannel, EHR- and CRM-native. Voice, SMS and email, segmented by risk and ready in minutes.

SMSVoiceEmailAudience-awareTCPA-compliant
Explore SmartEngage
aqurio · analytics
Interactions today 0 +18% vs avg
Revenue recovered $0 +$340k this wk
Daily volume
aqurio · live call
👤
Maria Hernandez
Incoming — 02:14 a.m.
SmartAgent picking up · first ring
aqurio · campaigns live
aqurio · transcript
Integrations

Built to fit the systems your teams already trust.

70+ bidirectional EHR and CRM integrations live today. No rip-and-replace. No middleware. No per-facility custom build. Plug in and go live in 14 days.

Integration partners including Epic, Cerner, athenahealth, eClinicalWorks, Salesforce, HubSpot, Twilio, Genesys, Cisco, Five9, IntelePeer, AWS, Microsoft Azure, Google Cloud, Snowflake, Tableau, Power BI, NextGen, Allscripts and Zoho
OUR CUSTOMERS

Don't just take our word for it. Hear theirs.

42 North Dental

"Almost two thirds of our scheduling calls are now being handled by the AI agent. We have seen a decrease in our no-show rate by about five total percentage points."

— Ajay Chadha,
Former CFO, 42 North Dental

Ajay Chadha, Former CFO of 42 North Dental
Michigan Orthopedic Center

"The ability to prompt rescheduling in the moment is a game-changer. Looking ahead, the biggest win will be unlocking the value of unstructured data in EMR silos and delivering actionable insights that transform care."

— Clay Dorenkamp, D.O.,
CTO & Board-Certified Spine Surgeon, Michigan Orthopedic Center

Clay Dorenkamp, D.O., Michigan Orthopedic Center
Jefferson Dental & Orthodontics

"The platform allowed us to quickly and easily deploy sophisticated patient engagement solutions that delivered immediate results."

— Geoff Wayne,
CEO, Jefferson Dental & Orthodontics

Geoff Wayne, CEO of Jefferson Dental & Orthodontics
Union Square Eye Care

"As trusted, healthcare-ready AI solutions continue to deliver real-world value, confidence in AI is accelerating across medical practices."

— H. Jay Wisnicki, M.D.,
Board-Certified Ophthalmologist, Union Square Eye Care

H. Jay Wisnicki, M.D., Union Square Eye Care
CMBS

"Scheduling is where patient care begins in radiology. If we aren't available when patients reach out, they'll find someone who is. Sara ensures every patient gets timely access while freeing staff to focus on complex cases. Today, her work has helped reduce our abandoned call rate to a remarkable low."

— Lila Mendoza,
VP of Operations

Lila Mendoza, VP of Operations
Benevis

"A very cost-effective automation solution, SmartAgent, it makes it a no brainer."

— Will Alexander,
CIO, Benevis

RESOURCES

Fresh perspectives at the intersection of healthcare and technology.

Where AI Breaks (and Breaks Through) playbook
Playbook

Where AI Breaks (and Breaks Through): 7 Pitfalls and Cheat Codes for Healthcare AI Success

Healthcare leaders are delaying AI for the wrong reasons. Unpack the seven myths holding organizations back. Learn what real deployments reveal about safety, ROI, patient adoption, and operational impact.

Read Now
The $100K DSO Problem white paper
White Paper

The $100K DSO Problem: The Silent Revenue Leak Draining Dental Growth and Patient Access

Missed calls, no-shows, and staffing shortages are costly. See how leading DSOs use AI to recover revenue, automate patient engagement, reduce overhead, and improve scheduling performance at scale.

Read Now
The Agentic Advantage executive report
Executive Report

The Agentic Advantage: How AI Agents are Redefining Customer and Patient Engagement

See how AI agents move beyond automation to take action, solve problems, and deliver faster, smarter customer and patient experiences. Gain the competitive advantage of autonomous AI.

Read Now

Every day you wait, 6 in 10 calls go unanswered.

Talk to an Aqurio expert and get a custom ROI model within 48 hours.

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